Reference

The 2beeg Privacy Policy in Plain Words

This page spells out what we record when you open an account, send a bKash, Nagad or Rocket payment, and take a seat at a table, and what you can ask us to change afterwards.

Wallet detailsPlay history recordsCookie choicesYour access requests
2beeg The 2beeg Privacy Policy in Plain Words
HANDLING AND RETENTION

Cookies, Security and How Long We Keep Things

Cookies do a narrow job on this site. They keep you signed in while you move between the lobby and a game table, and they remember small choices such as the language you read in. Clear them from your browser whenever you like, though you will be asked to sign in again. Account security runs on one-time codes sent to the number on your account, so treat that code the way you treat your wallet PIN.

What cookies do here

Session cookies keep your login alive between pages, and a few remember layout choices. None of them holds your PIN, your OTP or a full wallet number, and clearing browser data signs you out cleanly.

Wallet records we keep

Every bKash, Nagad or Rocket transfer leaves a reference we store so a payout can be matched to the right account. Those references stay with your account for the period local rules set.

Codes and access

Logins use a one-time code sent to the number on your account. We never call to ask for it. If a code arrives when you did not sign in, change your wallet PIN and tell support straight away.

Asking for a change

You can ask to see your records, correct a wrong date of birth, or close the account entirely. Closing stops lobby access, while payment references stay as long as the law requires.

PRIVACY HELP DESK

Where to Take a Data Question

You do not need to hunt for a special form to ask about your records. Open the account panel and the chat window sits inside it, so whoever answers can already see which wallet you paid from and which games you opened, without you typing it out twice. Email works just as well. Include the mobile number on the account and nothing more, because we will never ask you for a PIN, an OTP or a wallet balance in any message.

Account chat The quicker route for anything tied to money. Open your panel, tap chat and mention the bKash, Nagad or Rocket number you paid from so we can pull the right record without guesswork.
Email request Write to our privacy contact with the mobile number on your account and the change you want made. Leave out card numbers and PINs; our reply goes to the address or number already on file.
Correction request Spotted a wrong date of birth or a misspelled name? Ask for the fix and we log it against your account, so you can follow the request until it is settled.

Questions You Send Us About Data

Most of what reaches our inbox is about three things: who can see a wallet number, how long a record stays, and how to get an account closed. The answers below are the ones we give at the desk, in the same words. If your question is not here, the chat inside your account panel gets you to a person faster than email does.

The wallet number you paid from, the amount, the transaction reference and the time it cleared. We keep those to match a payout later and to settle a dispute. Your wallet PIN never reaches us.

Yes. Ask from your account panel or by email and we send what we hold, covering signup details, wallet references and play history, once we have confirmed the request is really yours.

Only where it is needed to run the account: payment processing, fraud checks and any legal request we are obliged to answer. We do not hand it to advertisers and we do not sell it.

That follows local rules on payment records rather than a figure we pick. Where the law sets a period, we hold the reference for it. Where it does not, we delete once a dispute window closes.

Log out when you finish and never save the one-time code. If someone else uses the handset, clear the browser data. A login from a new device asks for a fresh code before the lobby opens.

Lobby and wallet access stop. Play history is removed under our retention rules, while payment references stay for the period the law requires. You can ask us to confirm what remains afterwards.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.